skip to main content

Looking to Hear From Members Who Have Had Issues with Digital Distributor Distrokid

We’re looking to hear from MU members who have had issues with the digital distributor Distrokid and their relationship with streaming platform Spotify, to ascertain how widespread the problem is.

Published: 26 April 2021 | 7:13 PM Updated: 28 April 2021 | 4:32 PM
A pair of white earphones photographed against a bright red background.
The MU would like to ascertain if this is a widespread problem or something more localised that has only affected a small number of members. Photo credit: Shutterstock

MU members have made us aware of issues with the digital distributor (aggregator) Distrokid and their relationship with streaming platform Spotify.

The problem appears when members who have an account with Distrokid try to promote their tracks via ‘’paid for’ third party services and Spotify flag it as a violation of terms. This has resulted in removal of their tracks from Spotify and withheld royalty payments. Members who have tried to resolve it with Distrokid find that there is nothing they can do about it and they cannot then retrieve royalty monies owed to them.

The MU would like to ascertain if this is a widespread problem or something more localised that has only affected a small number of members. We would also like to know if this problem is limited to just Distrokid and Spotify or if it affects member’s accounts with other digital providers and streaming platforms.

If you have information about, or have been affected by this issue, please contact your Regional Office with the full details of your case.

Once we have more detailed information and know if it is indeed a widespread problem, we would seek to contact the platform and aggregator to see what we may do to try and resolve it on a collective basis.

Get MU membership today

From gig players to part-time teachers and professional instrumentalists, MU members can access specialist insurance for musicians. This includes Public Liability, Instrument and Equipment Insurance, Accident Insurance, Tax Investigation Insurance, and Professional Indemnity Insurance for music teachers.

Explore our member services

  • Get public liability insurance for musicians
  • Access expert legal support
  • Be represented in your profession
  • Access expert career advice, resources, and training events
  • Connect, network, and get to know the community of musicians

Learn about all membership benefits

Get MU membership today

Continue reading

John Shortell wearing a Musicians' Union t-shirt with rainbow logo, holding a flag, during a Pride march in 2023. He is joined by colleagues and other members who are performing as they walk.

MU Head of Equality, Diversity & Inclusion Named in IQ Magazine’s 2025 Queer Pioneers List

The MU congratulates John Shortell, Head of ED&I, on being named one of IQ Magazine’s outstanding queer professionals in the international live music business. John is a driving force for change, and the Union is exceptionally proud to have him working on behalf of musicians.

Published: 03 July 2025

Read more about MU Head of Equality, Diversity & Inclusion Named in IQ Magazine’s 2025 Queer Pioneers List
Wooden blocks with speech bubble graphics on them against a blue background, a single block with a red stop sign is in front of them, blocking the line, representing free speech restrictions.

MU Reiterates Anti-Censorship Stance

The MU reiterates its anti-censorship position and support for the organisation ‘Freemuse’, following the issues around the broadcasting of Glastonbury sets this weekend.

Published: 01 July 2025

Read more about MU Reiterates Anti-Censorship Stance