MU members have made us aware of issues with the digital distributor (aggregator) Distrokid and their relationship with streaming platform Spotify.
The problem appears when members who have an account with Distrokid try to promote their tracks via ‘’paid for’ third party services and Spotify flag it as a violation of terms. This has resulted in removal of their tracks from Spotify and withheld royalty payments. Members who have tried to resolve it with Distrokid find that there is nothing they can do about it and they cannot then retrieve royalty monies owed to them.
The MU would like to ascertain if this is a widespread problem or something more localised that has only affected a small number of members. We would also like to know if this problem is limited to just Distrokid and Spotify or if it affects member’s accounts with other digital providers and streaming platforms.
If you have information about, or have been affected by this issue, please contact your Regional Office with the full details of your case.
Once we have more detailed information and know if it is indeed a widespread problem, we would seek to contact the platform and aggregator to see what we may do to try and resolve it on a collective basis.